Grand Riviera Princess Location
Prolongacion 5Ta Avenida Manzana 20 Lote 006, Quintana Roo, Playa del Carmen, MexicoGuest reviews
Guest reviews are submitted by our customers after their stay at Grand Riviera Princess
Jesse
2022-05-12
Very good rooms and food, the hotel is clean. Courteous stuff at check-out and free Wi-Fi.
Philippe
2022-02-11
It's clean, great rooms and food.
Benjamin
2022-06-12
Had a good stay for wedding, everything was really good. There were a minibar, iron and ironing board, and a seating area in the room, loved that.
Herbert
2022-09-11
Everything was simply great. Loved my such great stay on vacation. The sports bar was amazing and the stuff were polite.
Joseph
2021-07-11
The breakfast was large, exquisite service, incredibly hospitable staff. The marble-lined bathroom and the rest was tidy. Super base for a wedding ceremony.
Neil
2022-07-11
we loved our time here. the breakfast was delicious, plenty of food. the room was reasonably large with comfy beds. terrific service during our stay.
Joseph
2021-08-10
The venue was fairly clean and big. The rooms with an enormous bed, all the facilities, for example.
Anne
2022-07-11
The place was exceptional and fairly clean. Comfortable bed, clean bathroom and a safe, a minibar and an iron/ironing board in the room. The restaurant was great and offered excellent dishes. Overall nice stay.
Frank
2022-03-11
The staff was absolutely delightful, the beds were exceptionally comfortable, and the breakfast was gorgeous. Well-kept unit with plates and cutlery. The hotel was attractive and the beachside restaurant was SUPERB. Top-notch service during my decent stay.
Marie
2022-03-02
Very lovely experience, everything was modern. The in-house restaurant was simple, accommodating service. It was great to have snacks in the lobby. The location was unique - within walking distance of everywhere we wanted to go...
Didn't like the staff, some of them were not competent.
Diane
2021-11-26
loved it - the place is serviceable and suited me fine.
Views are ugly.
Bill
2022-05-10
Truly exceptional venue, with clean pool and perfect location so close to the beach. Sports bar with warm drinks.
Colin
2022-03-02
Every detail was fine from the beginning, including staff and rooms, I liked it. Courtesy from the whole staff. There was a heated pool on site too. Also, a public beach was 5 km away.
Adam
2021-08-26
It was a VERY SPECIAL time staying at this chic hotel. Staff and drinks were a plus and I loved it. Based in a tranquil area. There also was complimentary parking and excellent pool.
William
2022-02-26
Rooms were air-conditioned, staff was very hardworking, breakfast was cheap. Fancy view of sea. We had a fun experience.
Steve
2021-11-25
Enjoyable breakfast, incredible staff and location is exceptional! Great value, taking into account other Playa del Carmen's options.
Ed
2021-07-25
We loved the hotel, its SUPERB service and rooms.
Michael
2021-10-26
Well presented food, priceless view, helpful service. Stuff was willing to help, very hard working team. Pool was incredible and beds where lovely. The hotel was fairly clean and the location was best possible...
Tom
2020-10-14
besides, it has free wifi in the rooms.
Ed
2020-08-23
We stayed in front of Playa Xcalacoco and could visit Playa. Also a short walk from the beach. The snack bar was available on the premises...
8.0 
Review score
Based on 1008 reviews
Main Features
Grand Riviera Princess Amenities
-
General
Smoking allowed in designated areas - Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
-
Dining
Restaurant - Poolside snack bar
- Snack bar
- Special diet menus
-
Leisure & Sports
Outdoor swimming pool - Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Archery
- Sports trainer
- Make up services
-
Grand Riviera Princess Guest Services
Room service - Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Meeting/ Banquet facilities
- Fax/Photocopying
-
Room Amenities
Free Wi-Fi in rooms - Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Flat-screen TV
- AM/FM alarm clock
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Kids club
- Game room
